Changing your email password in Apple Mail (OS X 10.12 +)


Quick Overview...

Go to Mail, Preferences or Settings and select the email account you wish to change the password on. Go to Server Settings and then replace the password in the incoming mail server and also in the outgoing mail server.

NOTE: this will not change the email account password on our mail server, you can change the password within webmail or by requesting the change via email to
A support article to change your password within webmail can be found here.

Detailed Instructions...

Step 1: Select account
Open Apple Mail.

Go to the Mail menu (top left of screen) and choose Preferences or Settings.

1. Select the Accounts button (top left of Preferences/Settings panel).

2. Select the account that requires the password change (in the white panel on the left).
Step 2: Change Incoming and Outgoing Server passwords

Once you have selected the account you wish to change the password on...

1. Go to Server Settings

2. Change the password in the Incoming and Outgoing Mail Server. 

If either one is missed then this will cause Apple Mail to either not receive emails or send them depending on which one was missed.

Once this has been done, close the window and the password will be applied to Apple Mail.

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