How to adjust your spam settings in webmail

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Quick Overview...

We’ve created setup guide to help you find and use the spam filtering settings in webmail.
The best way to tackle the SPAM is from our webmail system at https://webmail.webmate.me. You can adjust the aggression of the SPAM filter and mark emails as SPAM, our system will remember this and all emails arriving from that address will be placed directly in to your SPAM folder automatically.

Step 1: Find the SPAM controls (Simple)

Go to Options then SPAM Control.

This page lets you set your spam handling level and action.

Click the drop-down menu to the right of Spam Detection Level:

Depending on how aggressive you want the filtering to be, Select one of the four options.

The lower the number you choose the more aggressive the filter will be in the emails you receive.

If you set the smite score too low you may find legitimate emails get sent to the SPAM folder.
4 to 6 is a good score, to begin with.

Step 2: Find the SPAM controls (Advanced)

For more control with SPAM click Advanced in the main window.

This page also lets you set your spam handling level and action but there are more options available.

Check the button for Quarantine mail pending challenge confirmation if smite score is:

Depending on how aggressive you want the filtering to be, Select a number between 1 & 15

The lower the number you choose the more aggressive the filter will be on emails sent to your address.

We recommend 4 – 6.

When you have made your change click Save.

To learn more about SPAM and how it’s filtered click HERE

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