Changing your email password in Apple Mail

Go to Mail, Preferences and select the email account you wish to change the password on. Replace the password in the incoming mail server and also in the outgoing mail server.

NOTE: this will not change the email account password on our mail server, you can change the password within webmail or by requesting the change via email to

A support article to change your password within webmail can be found here.

Step 1: Change IMAP (Incoming) Password
Open Apple Mail.

Go to the Mail menu (top left of screen) and choose Preferences.

Select the Accounts button (top left of Preferences panel).

Select the account that requires the password change (in the white panel on the left).

You can now change the incoming password for this account (on the right hand side).
Password reset
Step 2: Locate SMTP settings
Click on to the drop down menu, to the right of where is says Outgoing Mail Server (SMTP)
Password reset
Step 3: Edit SMTP Server List
 Choose Edit SMTP Server List from the menu. incoming mail image
Step 4: Change SMTP (Outgoing) Password
Click on to the Advanced button (in the middle).

You can now change the Outgoing password for this account.

When you're done, click OK and close the Mail Preferences window,

Save the changes (if asked) & this will complete the password update process within Apple Mail.

info icon If Apple Mail doesn't offer to save the changes, you may get a prompt to add the password again when you next send an email.
This step should complete the password change process.
Outgoing mail settings
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